Twitter Verification Process is not only broken but biased as well, In this article you will understand everything that how “Twitter Verifying Accounts and Which Employees are doing”.
Update May 2020: My account was suspended for shaming the Twitter Employees, read about this https://emeatribune.uk/twitter-account-suspended-for-shaming-employees/
Twitter is a microblogging and giant social networking site. Twitter is based in San Francisco, California and has more than 35 offices worldwide. millions of people use Twitter on a daily basis to see what is happening in the world, interact with people, watch videos and connect with celebrities. Twitter is known to be for transparency, impartiality and their policies that they implement on everyone at the same time, but sometimes their decisions are biased and they do discrimination between partners or their friends with public figures.
On November 9, 2017, Twitter suspended verification ‘Blue Checkmark’ a verified badge for those who are in music, acting, fashion, government, politics, religion, journalism, media, sports, business, and other key interest areas. Twitter has written on their official account and their website that “Verification is on hold and we are not accepting request at this time” it means they are not verifying accounts anymore.
Why It’s Biased When It Comes To Twitter Verification?
Twitter Verification Process was started in 2016 but Since 2017 after Twitter announced that verification is on hold they (Twitter) have verified more than 100 thousand accounts (130000) till as of now and still counting, if verification is on hold then how come Twitter verifying the accounts? from journalists to media public figures and government to brands (Selected) accounts are verified by Twitter. When I reached out to Twitter in 2018 and asked them how verification’s are taking place as it is on hold I guess “Is Twitter implement a biased policy”? Twitter spokesperson reached out to me (Twitter Communication), he said,
Our public verification is closed at this time and we are not accepting general public request for verification but we are verifying accounts of those who are in government or they are politicians such as elected officials, mayors, president, and prime ministers. As for public figure we reach out to them or they reach out to their Twitter partner managers and they submit verification requests on behalf of the artist and public figures. For government account verification we have two processes one to send email from the jurisdiction (Government Email) to our official election and verification request team or they can reach out to their policy managers.
I DJ Kamal Mustafa (EMEA Tribune) was about to ask them that why Twitter doesn’t verify accounts of a public figure who have Wikipedia, News articles and notable links but Twitter verifying the account of those who have no links in Google not even Wikipedia and have 10 followers but they got verified.
My Twitter Verification Badge & Twitter Behavior:
In 2019 February I DJ Kamal Mustafa (Music Producer, DJ, Journalist Founder of EMEA Tribune & Filmmaker)
reached out to Twitter Operations Team and Head, I explain to them that I am facing not only impersonation but people are using my content on Twitter without my knowledge and permission, Later I got verified in less than 24 hours.
After 15 hours my badge was removed, I reached out to Twitter and got an email with the case number and brief email and explanation from Twitter Case# 0106247733: Re: Account @KamalMustafaPak
That was the Twitter response to me when I reach out to them
Hello, because your account doesn’t fit within current verification criteria, your verification badge has now been removed. Verification is currently used to establish the authenticity of well-known people and brands on Twitter. We concentrate on highly sought users in music, acting, fashion, government, politics, religion, journalism, media, sports, business, and other key interest areas. We do not accept verification requests from the general public. If you fall under one of the above categories and your Twitter account meets our qualifications for verification, we may reach out to you in the future.
Now Let’s recap it “Highly sought users in music, action, media, fashion, government, journalist”
Music On Itunes: https://music.apple.com/us/
Spotify: (Verified) https://open.spotify.com/ artist/7vfXuCo5vjeLbWKvnSDTok
You may have heard about “Operation Swift Retort” yeah that’s right the film is made by me it has international and national coverage.
A) I have passed the music category it means I am eligible (Category)
B) I have passed the Media Acting, Filmmaker (Category)
C) Journalist (Category)
But still, I am not yet verified, Twitter saying we will get back to you but they never till of now.
Twitter Employees Behavior & How They Verifying Accounts:
I have seen it and people can check the tweet of 2019, a Black Community activist group joined Twitter, as verification was closed so they couldn’t get their accounts verified. Later they Tweeted to “Leslie Berland” Head of People at Twitter, She replied with a wink 😉and in less than an hour the accounts of their groups were verified (Please Note: Verification is on hold since 2017 and their accounts got verified in 2019). People were quoting Leslie that verification is closed then how come you have verified a bunch of accounts in an hour, she didn’t respond, few people asked her that please verify other accounts too, she remains silent. After the pressure and criticism, she got from people she edited the bio “CMO+ People & Twitter. Mama @ Home. Mom @ Work. No Power To Verify”.
The same happens with another employee “Rishi Chadda” Head Of Gaming Partnerships at Twitter. Few Gamers & game companies tweeted to Rishi Chadda in May 2019 for the Twitter verification & they all were verified (44 accounts) in a week, those accounts were Thanking Rishi Chadda by Tweeting him. At that time verification was closed too. Same done by Partnership Team “Kevin O Donnell, Benjamin Ampen, Kinda Ibrahim, Joana Jamil” and many others. They all verifying accounts of those people who are either friends of them or they are working with them or they are relative of mutual friends but if any public figure asks them about verification even genuine request by Government or Law enforcement their answers are common.
Twitter Verification Process is closed and we are not verifying any accounts.
Twitter Verification Process Mess (Fake Accounts Get Verified):
In 2017, someone made an account on ex Pakistan Army Chief General Raheel Sharif it was mentioned in the bio that the account is managed by fans and it is not official but still that account got Twitter verification, Pakistani media at that time was in shock and every channel were breaking the news that General Raheel is not on Twitter but the account is verified, The account was posting fake information against Mr. Raheel this may lead into a panic situation in Pakistan, I reached out to Twitter India Ex-Head and explain them about this fake account luckily they assured me that we will take action and in 10 minutes the account was suspended and the twitter verification badge was removed. Later in 2018 Twitter had verified fake accounts of Ex Pakistani President and Prime Minister but later the accounts were suspended. It is not only in Pakistan but Twitter had verified many fake accounts in the past and still doing this in 2020.
Recently A high school student created a fake 2020 candidate. Twitter verified it Earlier this month, Walz’s account received a coveted blue checkmark from Twitter as part of the company’s broader push to verify the authenticity of many Senate, House and gubernatorial candidates currently running for office. Twitter has framed this effort as the key to helping Americans find reliable information about politicians in the lead up to the 2020 election. But there’s just one problem: Walz does not exist. The candidate is the creation of a 17-year-old high school student from upstate New York, Later Twitter suspended the account.
Twitter MENA & Final Summary of Twitter Verification Process:
Benjamin Ampen is a Managing Director of Twitter MENA he has a charge of Mena region & Pakistan, he handle twitter verification in that region I was referred by Twitter APAC & Twitter India team, Benjamin team along with Kinda Ibrahim Director of Partnerships also submitting twitter verification and she promised me they she will get back to me but she never and the answer was twitter verification is closed at this moment. twitter verification is halted, twitter verification process is stopped, twitter verification is not for general public, we can’t do twitter verification blah blah. I sent few people from Mena to them and few Pakistani to check are they verifying or not or they are lying to me the results were shocking.
All MENA people accounts which I sent to them were verified (I can name if Twitter ask me)
Out of 10, only 1 government account got twitter verification from Pakistan
The final summary of this article is Twitter is biased when it comes to Twitter verification, Mr. Benjamin and others have to treat all public figures same as they are treating VVIP, either verify every Public Figures & Government accounts who are having impersonation issue and have notable links, or stop verifying fake or non notable accounts. I have submitted the 8th DMCA report to Twitter in the last week of February 2020 to take down the content (my film clips) which were shared without my permission. Twitter now have to show here transparency and impartiality, I have seen many accounts from Pakistan who are having impersonation issue but they are not yet verified, Hope Twitter will fix their system and respond with nice words.